Why are you leaving your current job? Try to be as positive as possible in answering this question. Although you may be leaving because you hate your boss or you want more money, the interviewer is unlikely to be impressed by this. Suggested areas to stick to are: career progression; interest for the role; chance to work for the new company; challenge.
Tell me about a time when you've worked under stress? Think of a time that you can talk about for an extended period, and where the result was positive. Try to think of a time outside of education because this will not be seen as unique and is not entirely comparable with a working environment.
Tell me about a time when you've failed? How did you deal with this? Again you should think of a time when you did fail, but were able to overcome and learn from the experience. This is a tough balancing act between finding a good example and seeming incompetent. Probably best to avoid times when you've completely messed up.
me about a time when you've overcome a problem? Very
similar to the above question. These questions seem to come as a package,
are very repetitive and not particularly inspiring. It does mean that
you'll have to think of about three or four similar examples which will
fit these generic questions.
Where do you see yourself in ten years? How will this job help you to get to this position? This will help to show the interviewer that the role is part of your grand plan and that you'll use the job to develop and progress. Also, over a ten year period it is probably quite safe to suggest that you might not be at the company by then, however you should try and avoid indicating that you don't plan on sticking around for long.
If you're not entirely sure about what you'll be doing - especially if this is your first job - then it is usually fine to say that you don't know but you hope that the role will give you a greater insight into an area in which you're are interested in.
How would you handle the following situation ...angry customer, missed deadline, personal problems, struggling colleague etc? The best way to tackle this is to use examples of where you're had a similar situation. You should say that you remained calm, professional and supportive throughout the situation and that the situation was resolved successfully.
Do you have any questions? You should have a few standard questions in your head just in case no new questions come out in the interview process. Primarily you should use this opportunity to ask questions that you actually want to know the answer to, otherwise you not find out something about the job which you'll regret on your first day of work.
You should also use this opportunity to highlight areas and strengths that you haven't been able to bring out in the interview. Perhaps asking a questions such as; when I was working in X company, I did this. How would this fit in with the role?
Finally if you can't think of any questions then you can always turn some of the interviewers questions back on them. Ask them where they expect the company to be in ten years time. Ask what attracted the interviewer to the company and how they find working for them. As with all interviews, if you can get the interviewer chatting in a relaxed manner, then you'll be relaxed and the interview is likely to go a lot better.